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Visit our showroom at 11th flr., VGP Center, Ayala Ave, Makati! Open from Mon-Fri, 1-6pm.
For inquiries and a personal shopping experience, contact Suzanne +63 936 915 8154.
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Customer Pickup (Lalamove/Grab Delivery for Metro Manila and Greater Metro Manila only)
Customer can opt to have their order/s picked up through Lalamove or Grab with the delivery fee is shouldered by customer. Once the item is ready, our customer representative will reach out. After receiving the message, kindly book the delivery. The pickup point is VGP Center, 11th floor, 6772 Ayala Ave., Makati. The schedule of pick up is from Tuesday 11am-5pm. Upon request, we can arrange the delivery on your behalf; however, Christiana will not be held liable for any damage or issues arising from the delivery company or driver.


Domestic Standard Shipping: JRS Express (for Metro Manila, Greater Metro Manila and Provincial Areas)
JRS typically takes 2-3 days within Metro Manila, 6-8 days for Visayas and 5-7 days Mindanao. Shipping to far locations like Batanes can take up to 30 days.
JRS Delivery Schedule
We ship out items on Tuesdays only. Payments made on Wednesday to Monday will automatically be shipped out on Tuesday. However, if it's rush delivery you may contact our customer service at +63 945 501 5715 to request for expedited shipping.

Domestic Standard Shipping: Fee
1-2 items 3-5 items 6 items 6+ items Items in boxes
Metro Manila ₱205.00
₱360.00
₱410.00
₱500.00
₱1,000.00
Provincial
₱240.00
₱460.00
₱540.00
₱600.00
₱1,500.00
Shipping takes 2-3 days after which for Metro Manila. As for provincial shipping, expect to receive it within 7-14 days after delivery. Our standard delivery courier operates from Tuesday-Saturday.

For Metro Manila, Greater Metro Manila and Provincial shipping, you may track your package here: https://www.jrs-express.com/tracking



International Shipping: LBC / FedEX
We ship worldwide through our partner courier, JRS, LBC / FedEx. Simply place your orders in your cart, proceed to checkout and fill in your shipping address. During checkout, the minimum shipping rate will be provided depending on the region. For International shipping, delivery times range from 2 days to 1 week.

International Standard Shipping: Fee

Region

Minimum Shipping Rate

Asia and the Pacific

Php 2,500

Europe

Php 2,700

United States and Canada

Php 2,700

Order will then be physically brought to the courier for weighing to determine the exact shipping rate. An additional payment may be required based on the weight of items and the specific destination country. Expect an email from us detailing the exact cost for shipping and payment method. Please take note, however, that taxes may apply once the package arrives in your country so an additional payment may be required by the courier.

International shipping will take around 7-14 days.

IMPORTANT: Please include all necessary information when inputting your shipping address and number.

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Exchange and Return Policy

ONE TIME EXCHANGE ONLY. We DO NOT accept refunds.

For returns and exchanges, a piece of the same size and design will be sent unless the customer requests for another item available on hand or store credit.

For items to qualify for return and exchange, the items should be:
- within 7 days from receipt
- new with tags in place
- in its original packaging
- no scent of perfume or detergent
- not washed nor worn
- not have any visible damage like tears, runs, or broken zippers

Once exchange is approved upon inspection, you may choose from the readily available styles within one week of approval. Otherwise, exchange will be forfeited.

Contact Suzanne (+63 936 915 8154) for any inquiries and read more about the process here: https://christianamanila.com/pages/exchange-return-policy