Pre-ordered items take 15 days to produce in addition to shipping time.
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Our showroom is now open at 11th flr., VGP Center, Ayala Ave., Makati City! We are open from Mon-Fri, 1-6pm. Contact +63 936 915 8154 for inquiries.

Pre-ordered items are those marked with "Pre-order” at the time of ordering. These are styles with stocks arriving in maximum time of 2 weeks. 

Should the customer wish to pre-order a certain item, the customer will proceed with ordering the item through our website. Customer can opt to pay for the pre-ordered items. Pre-ordered items usually arrive in a week or two maximum.

Customer shall send their proof of payment through our email, inquiry@christianamanila.com. We shall send you confirmation message upon receipt of payment.

As soon as the pre-ordered item arrives, we shall ship it out the next business day and you shall receive it within 1-3 days if shipping is to be made within Metro Manila and 5-7 days for Provincial shipping.

Face Masks Limited Edition in Le Soleil
Face Masks Limited Edition in Le Soleil

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Exchange and Return Policy

ONE TIME EXCHANGE ONLY. We DO NOT accept refunds.

For returns and exchanges, a piece of the same size and design will be sent unless the customer requests for another item available on hand or store credit.

For items to qualify for return and exchange, the items should be:
- within 7 days from receipt
- new with tags in place
- in its original packaging
- no scent of perfume or detergent
- not washed nor worn
- not have any visible damage like tears, runs, or broken zippers

Once exchange is approved upon inspection, you may choose from the readily available styles within one week of approval. Otherwise, exchange will be forfeited.

Read more about the process here: https://christianamanila.com/pages/exchange-return-policy