Visit us at Nest, Jupiter St, Makati! Open every Tues to Sat from 10am to 6pm.
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We ship out your items every Wednesday and Thursday once item is ready!

How much does shipping cost?

Refer to the tables below:

Domestic Shipping Fee

1 - 2 items 3 or more items
Metro Manila ₱100.00 ₱150.00
Greater Metro Manila and Provincial ₱150.00 ₱200.00

International Shipping Fee

Region Minimum Shipping Rate
Asia and the Pacific ₱ 1,200
Europe ₱ 2,500
United States and Canada ₱ 2,500

For international shipping, your order will be physically brought to the courier for weighing to determine the exact shipping rate. An additional payment may be required based on the number of items and the specific destination country. Expect an email from us detailing the exact cost for shipping and payment method.

What payment methods do you accept?

We accept Bank of the Philippine Islands and Banco De Oro bank deposits / online transfers / mobile transfers and PayPal. Account details will be given to you once your order has been successfully placed.

Do you accept returns and exchanges?

We accept returns and exchanges within 3 days of delivery. Subject for approval. Items must be in their original condition.  You may email us at

inquiry@christianamanila.com
with Subject: Return / Exchange.

For return / exchange of items, kindly return the item to us within 7 working days. Shipping costs will be shouldered by the customer.

We only allow a ONE TIME EXCHANGE for all our items. Kindly make sure you are getting the correct size and item of your choice for all exchanges. All items marked sale are final.

We DO NOT accept refunds. A piece of the same size and design will be sent unless the customer requests for another item available on hand. If the item is not available, store credit valid for 6 months will be given instead.

How do I order online?

  1. Browse through our items and "Add to Cart". You may also opt to shop some more
  2. Click "View Cart". Review your cart, then click on "Checkout".
  3. Fill us in with your details and shipping information. Alternatively, log into your account to speed up the process. 
  4. Head on to the next step to choose your Payment Option.
  5. After completing payment, we shall take it from here and send your confirmation details. 

If I am having problems ordering online, how should I proceed?

You may send us an email at inquiry@christianamanila.com with the following information:
  • Name:
  • Shipping Address:
  • Mobile Number:
  • Order/s: 

When do you ship out paid orders?

Payments made before 11am the same day will be included in the next day pick up for shipping. Meanwhile, payments made after 11am will be picked up and shipped out after 2 working days. We do not ship on weekends and holidays.

How long does shipping take?

Metro Manila : 3 - 4 business days
Provincial: 3 - 7 business days
International: 7 business days
No shipping on weekends and holidays.

What courier do you use?

We use the services of Xpost (xpost.ph) and LBC for Provincial Shipping.

How do I track my package?

You may track your package via xpost: https://www.xpost.ph/track
We shall provide you your tracking number once your package has been shipped out.

For more information you may email us at: inquiry@christianamanila.com  

Face Masks Limited Edition in Le Nuit
Face Masks Limited Edition in Le Nuit

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Exchange and Return Policy

ONE TIME EXCHANGE ONLY. We DO NOT accept refunds.

For returns and exchanges, a piece of the same size and design will be sent unless the customer requests for another item available on hand or store credit.

For items to qualify for return and exchange, the items should be:
- within 14 days from receipt
- new with tags in place and packaging intact
- no scent of perfume or detergent
- not washed nor worn
- not have any visible damage like tears, runs, or broken zippers

Once exchange is approved upon inspection, you may choose from the readily available styles within one week of approval. Otherwise, exchange will be forfeited.

Read more about the process here: https://christianamanila.com/pages/exchange-return-policy